At Moroccan Fashion House., we strive to ensure that your shopping experience is seamless and satisfactory. This Shipping Policy explains the terms and conditions related to the shipping of products purchased from our website, www.moroccanfashionhouse.com (the “Site”).

1. Shipping Destinations
We currently offer shipping to the following regions:

All countries in the Singapore and Malaysia.

2. Processing Time
All orders are processed the next day after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are as follows:

Singapore:

Standard Delivery: 1-2 business days.

Outside Singapore:
Standard Delivery: 3-5 business days.

Delivery delays can occasionally occur.

4. Shipment Confirmation & Order Tracking:

You will receive a shipment confirmation email once your payment is confirmed and your order is processed, usually the next day. The tracking number will be active immediately upon processing.

5. Customs, Duties, and Taxes

Moroccan Fashion House is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages
Moroccan Fashion House is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us at [email protected]. Please save all packaging materials and damaged goods before filing a claim.

7. International Shipping Policy
We currently offer international shipping to selected destinations, Please contact our customer service for more details regarding international shipping options and rates.

8. Returns Policy
Please refer to our Return and Refund Policy for detailed information regarding returns and exchanges.

9. Contact Us
If you have any questions about our Shipping Policy, please contact us at:

Email: [email protected]
Phone : +65 84539004
Address: 1: West Cost DR:#01 -K23 Singapore – 128020