At Moroccan Fashion House, we are committed to providing high-quality women’s clothing. To maintain our standards and ensure customer satisfaction, we have established a strict No Exchange, No Return Policy. Please review this policy carefully before making a purchase.
1. No Exchanges or Returns
All sales are final. We do not accept any exchanges or returns for any items purchased through our website. This policy applies to all products, including but not limited to dresses, tops, bottoms, outerwear, and accessories.
2. Product Descriptions and Images
We strive to provide accurate descriptions and high-quality images of our products. Please review all product details, including size, color, material, and fit, before making a purchase. If you have any questions or need further information, our customer service team is available to assist you.
3. Defective or Damaged Items
If you receive a defective or damaged item, please contact our customer service team within 7 days of receipt. We will review your claim and, if verified, provide a replacement or store credit at our discretion. To expedite the process, please provide:
Your order number
A description of the defect or damage
Clear photos of the defect or damage
4. Size and Fit
To ensure you select the correct size, please refer to our detailed size guide available on each product page. We also recommend reviewing customer reviews for additional insights on fit and sizing. If you need further assistance, our customer service team is happy to help.
5. Customer Service
Our customer service team is dedicated to ensuring your shopping experience is positive. If you have any questions or concerns, please contact us at [email protected] or via WhatsApp: +65 84539004
